Requesting additional services, cancelling your account:

support@awnetwork.com

Please send us e-mail with additional services you would like to have and your user name. If you would like to cancell your account, please let us know when you would like to cancell.


Question and problem report

support@awnetwork.com

If you need our support, please send us Email. When you send Email, please add your user name. We cannot answer questions without user name.

In addition, we usually support on working days. However, we could answer for urgent problems.

Contaction Support Rules:

1. We answer questions related our service.

If you need support related software, computers, applications, HTML, please ask the vender or related books. We cannot answer questions, are not related our service.

2. Please explain your situation in detail.

We can give you more detailed answer and faster if you give us more information.

2. Please look at user's guide and FAQs before you ask.

Usually, the answer for questions in the user's guide or FAQs.